Job Details

Skills: Manages all activities in the Delivery center, Ensures process changes are implemented, Service Improvement Plan (SIP), Supervises performance of the team

Experience: 7-13 Years, Should have worked as a manager for 4+ years

Language: Proficient in English (Read + Write + Speak) mandatory and

Certification: Non-Native: Mandatory JPLT N1 ONLY and Minimum 2 years working for a voice Support for a customer.Equivalent test of spoken and written and technical IT specific knowledge in both and English

Notice Period: Immediate -30 days